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2 jobs found in nashville

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TierPM
Aug 08, 2022
Audio Visual User Support Engineer
TierPM Nashville, TN, USA
A leading global provider of Audio Visual integration and support is looking for multiple  User Support Engineers to be both an on-site and remote Subject Matter Expert (SME) for their client in the financial services sector in Nashville, TN.  Previous experience supporting banking or financial institutions in this capacity  is a big plus. This position will be responsible for infrastructure level support of all AV systems including Microsoft Teams Room Systems, as well as Crestron, Cisco and Polycom systems. Duties: Perform both on-site and remote access support and troubleshooting on all AV and UC equipment that requires attention. Responsible for all end user client training and best practices for all AV and UC equipment. Responsible for an advanced level of support as well as keeping an eye out for potential problems and fixing before they become an issue. Responsible for provisioning systems on VC infrastructure and  Codec configurations Responsible...
TierPM
Aug 08, 2022
AV Technician
TierPM Nashville, TN, USA
We are currently seeking a highly motivated Audio-Visual Technician  in the Nashville area for our  client who is a leader in global  visual, audio and collaboration  solutions  within the entertainment  industry.  Successful candidates will have between 1 and 3  years of proven experience in repair, maintenance and troubleshooting of entertainment AV including digital projectors and systems. Duties: Coordinate equipment repairs and maintenance    Provide expert technical support to meet  customers’ expectations over  computer,  phone or in person   Prior excellent customer service and results is required   Evaluation services to engineering for software and hardware changes and the evaluation of new products and designs for the Marketing department   Troubleshoot and repair  connectivity issues  including internet, e-mail, WAN, applications and all infrastructure   Complete software updates and any product updates as required...
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