Field Service Technician - Avaya & Nortel

  • TierPM
  • Pittsburgh, PA, USA
  • Jun 09, 2019

Job Description

We are seeking a Field Service Technician to perform a wide variety of duties in support of voice and data telecommunication systems. The Field Technicians provides installation, support and maintenance on communication and networking equipment, and deliver high-quality customer service in a timely manner.

  • The service technician will execute and coordinate installation, programming, troubleshooting and maintenance of communications equipment
  • Professional interface with customers to discuss work and convey system information
  • Conduct site-surveys that identify and confirm the installation requirements
  • Coordinate the shipping logistics of equipment for assigned projects
  • Attend job-related training as offered by the company as well as a  self-driven  learning effort

  • Must have hands on experience with Avaya and Nortel systems and products
  • Provide effective “ on call” support
  • Professional, reliable, highly organized, and punctual