Audio Visual Sales Support Manager

  • TierPM
  • Paterson, NJ, USA
  • Mar 17, 2023
Customer Service Management Sales

Job Description


An exciting opportunity for an Audio Visual Sales Support Manager in the NYC/ NJ area.

The ideal candidate will have at least 2-3 years of audio visual commercial integration, video conferencing or digital signage product and solution knowledge.

Note, this is not a sales position, this role manages the sales funnel to help onboard new clients and support/manage the pre-sales solution and design tasks.

Position Description:
  • Provide support to the companies outside sales team located throughout the U.S.
  • Respond to and assign web queries and sales leads to the appropriate Sales Manager.
  • Support the sales and support needs of existing clients and grow the existing business.
  • Point-of-contact for channel partner communication and coordination.
  • Liaise with channel partners to confirm and correct pricing and discounts, delivery schedules and service activation dates.
  • Process customer sales leads, prepare quotes and enter orders into the Salesforce CRM system.
  • Maintain Salesforce CRM tool.
  • Assist with product demos as required.

Required Skills and Experience:
  • Must have at least 2-3 years of recent experience in the technology solutions, audiovisual and/or digital signage
  • Audio visual and/or videoconferencing solution design experience is nice to have but not required.
  • Experience working with channel partners is a nice to have.
  • Experience using Salesforce.com or similar CRM tool is preferred.
  • Skilled at working independently and as a team player.
  • Superior verbal and written communication skills.
  • Experience with Microsoft Office and general business applications.

Education:
  • Bachelor’s degree or equivalent.