Audio Visual Field Engineer

  • TierPM
  • Philadelphia, PA, USA
  • Nov 15, 2023

Job Description

We are seeking a dynamic Systems Engineer to join our team and play a crucial role in maintaining quality standards and growth strategies. This position will report directly to and regularly interact with the Director of Engineering.

We are a rapidly growing technology company specializing in event staging, systems integration, managed services, and content creation for enterprise-level accounts and prestigious higher education institutions. Established in 1994, we have experienced consistent growth and success, earning recognition on the Inc5000 list eight times in the past nine years. Our people are at the heart of our growth and continued success.

Position Overview: As a Systems Engineer, you will be responsible for several key accountabilities and expectations to support our projects and clients. Your role will encompass tasks related to project scope definition, design, problem-solving, and maintaining exceptional customer service standards.

  • Correct and complete bills of material for sold projects.
  • Create comprehensive drawing sets in AutoCAD, including floor plans, schematics, rack elevations, line-of-sight drawings, mechanical details, and wiring risers.
  • Collaborate with the Operations team to support project origination and completion.
  • Research and implement solutions to address service issues and system performance failures.
  • Maintain and update Outlook with tasks, appointments, meetings, and project-related activities.
  • Accurately review, assign, populate, and extract data within D-tools as per manufacturing documentation and specifications.
  • Provide exceptional customer service to clients, customers, vendors, and coworkers.
  • Support a minimum of $4 million in systems engineering projects annually.
  • Assist in generating sales proposals totaling a minimum of $2 million annually.
  • Attend industry events and vendor meetings to stay updated on product knowledge.
  • Assist the Vendor Management Team in promoting newly approved products.

  • Ten or more years of experience in the Audio-Visual industry.
  • Bachelor's degree in Electrical Engineering, Computer Science, or Network Administration, or relevant job experience with in-depth knowledge of systems integration disciplines.
  • Ability to collaborate with the sales team to produce accurate bills of material and provide expertise for new product evaluations.
  • Advanced proficiency in MS Office Suite.
  • Proficiency in AutoCAD.
  • Ability to obtain and maintain InfoComm CTS D Certification.
  • Strong problem-solving abilities and excellent client management and service skills.
  • Ability to conform to standards when completing sales engineering tasks.
  • A current driver's license in good standing.
  • Flexibility to work Monday through Friday, nights, and weekends as needed.
  • Macintosh skills preferred.

Join the team as a Systems Engineer and be part of a dynamic environment dedicated to delivering high-quality technology solutions to our clients and maintaining our reputation for excellence in the industry.