We are looking for someone with extensive experience in the live event production and sound install industry. This role would be a great fit for someone who loves AV event related equipment and technology but is tired of working nights, weekends, climbing into attics, or traveling all over the country to do it. This is a 9-5 M-F desk job supporting the live event industry where the right candidate will use their years of AV event technology knowledge and skills.
Qualifications
- Self-motivated individual who care about others success
- Likes being part of a team and supporting teammates
- Previous experience in audio/video/lighting industry sales, integration/installation, house of worship, live event production, and/or in a recording studio or a live music venue
- Reliable and dependable
- Audio/Music enthusiasts: Those who love talking about the latest technology with others who share their passion
- Proven Customer Service - Deep passion and desire for creating amazing customer & colleague experiences
- Great work ethic and moves with a sense of urgency
- Attention Manages communication and administration of sales transactions
Responsibilities
- Create and continuously foster relationships with customers
- Give professional advice and sell pro audio, video, and lighting gear
- Support sound system design and select gear for churches, schools, restaurants/hospitality, live venues, recording studios
- Educate customers on all categories of gear such as sound reinforcement, amplification, digital audio recording, live sound, stage lighting, video, intercom, and more
- Purchase special order product from manufacturers
- Follow up on orders or troubleshoot an eqipment issue in partnership with our suppliers to provide outstanding customer service
- Participate in training and education to learn about new products to advise customers
- Answer phones, respond to emails, handle walk-in customers, pull and stage customer pick up orders, source products, process payments, collaborate with suppliers, support teammates
- Work in an office environment with other sales and operations teammates
- Own sales transaction from initial contact through quoting, research, follow up, sales confirmation, payment processing, picking, shipping, invoicing, and returns/repairs
Benefits
- Salary: Base salary plus sales commission
- Customer service hours 9am-5pm Monday-Friday (salespeople work either 8: 30am-5pm or 9am-5: 30pm)
- Paid time off
- Company paid Holidays
- Health insurance
- Disability insurance
- Life insurance
- Retirement account