2 jobs found in new york

A leading provider of Audio Visual integration and support is looking for a  User Support Engineer  to be  an on-site and remote Subject Matter Expert (SME) for their clients in the financial/law services sector in Manhattan, NY.  Previous experience supporting banking/financial or law institutions in this capacity  is a big plus. This position will be responsible for infrastructure level support of all AV systems including Microsoft Teams Room Systems, as well as Crestron, Cisco and Polycom systems. Duties: Perform both on-site and remote access support and troubleshooting on all AV and UC equipment that requires attention. Responsible for all end user client training and best practices for all AV and UC equipment. Responsible for an advanced level of support as well as keeping an eye out for potential problems and fixing before they become an issue. Responsible for provisioning systems on VC infrastructure and  Codec configurations Responsible for...

A leading  provider  of audio visual Pro-AV integration services, has an exciting opportunity for an Audio Visual Field Service Technician in Manhattan, NY. The ideal candidate will have advanced troubleshooting and repair skills with professional  audio and video equipment such as digital audio recorders, audio systems, microphones, audio mixers, DSP processors, associated cabling and other multimedia equipment. Note: This role is responsible for escalated front-line customer service involving recording products at client site locations. Primary Role Responsibilities Proactive and reactive support and maintenance of installed AV/VC systems and components at designated customer sites. Diagnose and resolve technical hardware and software issues. Responsible for maintaining and operating audio equipment used in the recording and distribution of multi-channel audio and video. Advanced troubleshooting problems and repair of equipment such as digital audio recorders,...